Refund policy

At our brand, all purchases are generally considered final, subject to applicable law. We do not offer returns or exchanges for reasons including but not limited to:
1.Incorrect size selected by the customer
2.Change of mind                                                                                                3.Preference regarding color, fit, or style
4.Incorrect order placed by the customer

Exchanges and replacements shall only be accepted in cases involving manufacturing defects, damaged products, defective items, or incorrect products delivered by us.
To qualify for a refund or replacement, customers must provide valid proof of the issue, including:
1.Clear photographs of the product
2.An unboxing video
3.Order details and invoice confirmation.

Requests for refunds, replacements, or exchanges must be raised within 24- 48 hours of receiving the order.
Customers may contact our support team at:
Email: marketing@imokayish.in
WhatsApp: 9229473532                                                                                        Requests received after the stated timeframe may not be entertained.
Please note:
Exchanges shall only be accepted in cases of verified manufacturing defects from our end.
Requests related to incorrect size selection, color preference, or customer ordering errors shall not qualify for return, exchange, or refund. Products damaged due to misuse, improper handling, normal wear and tear, or failure to follow wash care instructions shall not qualify for return, refund, or replacement.